Shipping policy

Shipping and delivery

Free tracked shipping across the UK and Europe on all orders. All parcels are sent with tracking.

  • Processing time: 2–3 business days
  • Delivery time: usually 6–12 business days
  • Shipping cost: free

Once your order has been dispatched, you will receive an email with a tracking number so you can follow your parcel.

Delays

During busy periods and around public holidays, delivery may take a little longer. If your parcel has not arrived within the expected delivery time, please contact us at info@nordretail.com and we will help you.

Incorrect address

Please check that your delivery address is correct when you order. Contact us as soon as possible if you need to change the address.

Billdal Tools is operated by Social Marketing Sweden AB, Org. no.: 556834-6182, Landstormsvägen 5, 439 93 Onsala, Sweden.